Terms & Conditions

Last Updated: October 9, 2026

Welcome to ashifu. These Terms & Conditions govern your access to and use of our website and any purchases made through it. By using our website, you agree to these terms to the extent permitted by applicable law.

Please read these terms carefully before using our website or placing an order.

1. About Us

This website is operated by Festsong (Chongqing) Technology Co., Ltd. (节日赞歌（重庆）科技有限公司), doing business as ashifu.

Customer Service Email: ashifu.com.cn@gmail.com

Business Address: Room 1, 22nd Floor, Building 6, No. 2 Huizhu Road, Kangmei Subdistrict, Liangjiang New Area, Chongqing, China.

In these terms, “ashifu,” “we,” “us,” and “our” refer to the website operator. “You” and “your” refer to the person accessing our website or purchasing our products.

2. Website Use

You agree to use our website lawfully and not to interfere with its security, operation, or availability.

You must not use our website to engage in fraudulent activity, attempt unauthorized access, distribute malicious software, or violate the rights of others.

We reserve the right to restrict or suspend access where reasonably necessary to protect our website, customers, or business, subject to applicable law.

3. Product Information

We make reasonable efforts to present product descriptions, images, shades, ingredients, and other product information accurately.

Actual product appearance may vary due to lighting, photography, screen settings, manufacturing variations, or packaging updates.

Please review the product description and any available ingredient, usage, and safety information before purchasing.

Nothing on our website is intended to replace professional medical advice. If you have known allergies or concerns about using a cosmetic product, review its ingredients and consult an appropriate professional when necessary.

4. Prices and Payments

Product prices, available currencies, shipping charges, taxes, and other fees will be displayed or communicated as applicable during the shopping and checkout process.

We may update prices and product information from time to time. A change in price will not retroactively alter a completed order except where permitted by applicable law or agreed with you.

Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to their separate terms and policies.

You agree to provide accurate and complete information necessary to process your order and payment.

5. Orders and Acceptance

Submitting an order is an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to review, decline, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or listing errors, product unavailability, or delivery restrictions, subject to applicable law.

If payment has already been collected for an order that we cancel, we will arrange any required refund in accordance with applicable law and the relevant payment provider's procedures.

6. Shipping and Delivery

Shipping options, estimated delivery times, shipping charges, and any available delivery restrictions will be shown during checkout or communicated through the website.

Delivery estimates are not guarantees unless expressly stated otherwise. Delivery may be affected by customs processing, carrier delays, weather, or other circumstances beyond our reasonable control.

International orders may be subject to import duties, taxes, customs fees, or other charges. Responsibility for these charges will depend on the shipping terms displayed at checkout and applicable law.

Customers are responsible for providing accurate delivery information. Any consequences of an incorrect or incomplete address will be handled in accordance with applicable law and the circumstances of the order.

7. Returns, Refunds, and Cancellations

Returns, refunds, and order cancellations are subject to our Returns & Refunds Policy, which forms part of these terms.

Please review that policy before placing an order.

Nothing in our policies limits any consumer rights that cannot legally be excluded or limited.

8. Intellectual Property

Unless otherwise stated, the content on this website, including brand elements, logos, text, graphics, images, and website design, is owned by us or used with appropriate authorization.

You may not reproduce, distribute, modify, or commercially exploit website content without our prior written permission, except where permitted by law.

Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and social media platforms.

Third-party services are subject to their own terms and policies. We do not control all aspects of those services and are not responsible for their independent practices, except as required by applicable law.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee uninterrupted or error-free website operation. We will not exclude or limit liability where such exclusion or limitation is prohibited by law.

Nothing in these terms excludes or limits liability for matters that cannot legally be excluded or limited, including any mandatory consumer rights that apply to your purchase.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Changes will apply as permitted by applicable law. Where required, we will provide notice or obtain your agreement.

12. Governing Law

These Terms & Conditions are governed by the laws of the People's Republic of China, subject to any mandatory consumer protection laws that apply to customers in their place of residence.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

13. Contact Us

If you have questions about these Terms & Conditions, please contact:

Festsong (Chongqing) Technology Co., Ltd.

Email: ashifu.com.cn@gmail.com

Business Address: Room 1, 22nd Floor, Building 6, No. 2 Huizhu Road, Kangmei Subdistrict, Liangjiang New Area, Chongqing, China.